Reviews For Sport Clips Haircuts of Springfield - Best Buy Metro Center

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1 rating

I have been going to Hair Clips for several years, but yesterday I went to the Springfield, Virginia location for the first time. It will be my last visit to that location. After my stylist gave me a hair cut she pulled the hard sell tactic with products they sell for a problem I have with my hair. I said, "No" several times, but she would not let up. I bought just to get the experience over with. Today, less than 24 hours after my hair cut, I returned to the store to return the product which had been unopened. I was told there was a no return policy. There were no signs in the store that said this nor did it say that on the receipt. I am very angry! People who work in the service industry wonder why the general public treats them like trash. It's episodes like this that creates that dynamic. I don't blame the young woman at the desk who greeted me this afternoon, she was pleasant and doing her job. I get that. What I don't get is a management that is so crass that they will not let a good customer fairly return a product. I intend to address this issue with the local area Chamber of Commerce and with the Sports Clips corporate office.

5 rating

Honestly was skeptical about going here since advertising makes it seem like some kind of sports bar filled with hyper-masculinity, but it actually has a very chill atmosphere. Folding chairs when waiting are borderline humorous but not a big deal for me. They give discounts to repeat customers on the MVP package. The coolest thing, in my opinion, is that they put a note on how your hair was done last time so if you have another stylist, they can see it in their system and have an idea of what you might want. Super recommend.

1 rating

I thought a "guy smart" would mean not having to play twenty questions about my haircut. I brought in a picture i wanted to try and achieve, but got the same questions you would get at any barber. I also had to slump so far down in the chair i was barely on it, which felt great on the herniated disc in my back.

Rated 3.7 out of 5.0 based on 12 Client reviews

1
James P. | March 17, 2019 Overall Experience

"I have been going to Hair Clips for several years, but yesterday I went to the Springfield, Virginia"

5
Nicholas P. | February 25, 2019 Google

"Honestly was skeptical about going here since advertising makes it seem like some kind of sports bar"

1
Timothy W. | February 23, 2019 Google

"I thought a "guy smart" would mean not having to play twenty questions about my haircut. I brought i"

5
Chris M. | February 22, 2019 Google

"Ask for HANNAH. That simple. You will be a client for life."

5
James M. | January 14, 2019 Google

"This is definitely one of the best Sports Clips stores!"

5
Nathan W. | July 19, 2018 Overall Experience

"I came in with one of the worst haircuts I got from a different franchise. but my stylist soheary sa"

1
Allen B. | June 11, 2018 Service

"Last Thursday I stopped by to get a haircut went in got in chair n told the lady just trim and just "

5
Brandy S. | June 5, 2018 Overall Experience

"Great place to get a haircut and MVP! My husband and son only go here and Melissa is the best! Great"

5
Morgan K. | June 2, 2018 Overall Experience

"Great service. Great store. Awesome people. "

5
Melissa H. | June 2, 2018 Overall Experience

"I love this location! Great service! Great stylist! They have a great team that works well together "